Terms of Service
By accessing or using our platform, you agree to the following terms:
1. Acceptance of Terms
By using the Service, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please refrain from using the Service.
2. License to Use the Service
We grant you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms. This license does not allow you to distribute, modify, or resell any content or data provided by the Service.
3. Restrictions on Use of Data
You may not sell, resell, license, sublicense, distribute, or otherwise transfer any data or comps from the Service to third parties. Unauthorized use of data will result in immediate termination of your access to the Service.
4. User Responsibilities
You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.
5. Payment Information
Payments are processed securely through Stripe. We do not store your payment information. Any information related to transactions is handled by Stripe and subject to their privacy policy.
6. Non-Disclosure of Property Data
We will not disclose any property data, comps, or related information to third parties without your consent. All data provided by the Service is for your personal use only.
7. User Conduct
You agree to use the Service in a lawful manner and not to engage in any activity that may disrupt or interfere with the Service's operation, or harm others using the Service.
8. Privacy
Your privacy is important to us. We collect and handle your data in accordance with our Privacy Policy. By using the Service, you consent to the collection and use of your data as described in our Privacy Policy.
9. Limitation of Liability
We are not responsible for any indirect, incidental, special, or consequential damages arising out of your use of the Service. Our liability is limited to the amount you paid for the Service in the preceding 12 months.
10. Termination of Access
We may suspend or terminate your access to the Service at any time, without notice, if you violate these Terms of Service.
11. Refund and Dispute Policy
All sales are final. However, if you experience any issues with our Service, we encourage you to contact our support team within 20 days of your purchase for assistance. In the event of a dispute regarding payments or services, we will make reasonable efforts to resolve the matter amicably. Please contact us at team@chatarv.com for assistance.
12. Return Policy
As our services are digital, we do not offer returns. If you believe you have experienced an issue with the service, please reach out to our support team within 20 days of your subscription. We may evaluate your case on a case-by-case basis for any adjustments or resolutions.
13. Changes to Terms
We may update these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Service after such updates constitutes your acceptance of the revised Terms.
14. Communication Preferences
By using our Service, you agree to receive emails and text messages from us regarding your account, updates to our service, and promotional offers. You can opt out of promotional communications at any time. To opt out of text messages, simply reply "STOP" to any message you receive.
15. Software Accuracy Disclaimer
We are not legally responsible for the accuracy of our software. While we strive to provide the best possible real estate information, our system is not perfect. We rely on users to confirm and judge the trustworthiness of AI output. Users should independently verify all information provided by our service before making any decisions.