Terms of Service
By accessing or using our platform, you agree to the following terms:
1. Acceptance of Terms
By using the Service, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please refrain from using the Service.
2. License to Use the Service
We grant you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms. This license does not allow you to distribute, modify, or resell any content or data provided by the Service.
3. Restrictions on Use of Data
You may not sell, resell, license, sublicense, distribute, or otherwise transfer any data or comps from the Service to third parties. Unauthorized use of data will result in immediate termination of your access to the Service.
4. User Responsibilities
You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account. Additionally, you agree to: (a) Provide accurate and complete information when using our Service (b) Not share your account credentials with any third party (c) Immediately notify us of any unauthorized use of your account (d) Not use automated scripts, bots, or other automated methods to access the Service (e) Not attempt to reverse engineer or decompile any part of our Service (f) Maintain appropriate security measures to protect your devices and access to your account
5. Affiliate Terms
You agree to abide by the affiliate terms if you become an affiliate. All affiliate activities are subject to additional terms and conditions as outlined in our Affiliate Policy.
6. Intellectual Property Rights
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, is the exclusive property of ChatARV or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Service without prior written consent.
7. API Usage and Rate Limits
Access to our Service's API is subject to rate limiting and usage restrictions. We reserve the right to modify these limits at any time. Any attempt to exceed these limits or circumvent our API restrictions will result in immediate account suspension. Users must implement appropriate caching mechanisms and respect all API headers and usage guidelines provided in our documentation.
8. Payment Information
Payments are processed securely through Stripe. We do not store your payment information. Any information related to transactions is handled by Stripe and subject to their privacy policy.
9. Non-Disclosure of Property Data
We will not disclose any property data, comps, or related information to third parties without your consent. All data provided by the Service is for your personal use only.
10. User Conduct
You agree to use the Service in a lawful manner and not to engage in any activity that may disrupt or interfere with the Service's operation, or harm others using the Service.
11. Privacy
Your privacy is important to us. We collect and handle your data in accordance with our Privacy Policy. By using the Service, you consent to the collection and use of your data as described in our Privacy Policy.
12. Limitation of Liability
We are not responsible for any indirect, incidental, special, or consequential damages arising out of your use of the Service. Our liability is limited to the amount you paid for the Service in the preceding 12 months.
13. Termination of Access
We may suspend or terminate your access to the Service at any time, without notice, if you violate these Terms of Service.
14. Refund and Dispute Policy
All sales are final. However, if you experience any issues with our Service, we encourage you to contact our support team within 20 days of your purchase for assistance. In the event of a dispute regarding payments or services, we will make reasonable efforts to resolve the matter amicably. Please contact us at team@chatarv.com for assistance.
15. Return Policy
As our services are digital, we do not offer returns. If you believe you have experienced an issue with the service, please reach out to our support team within 20 days of your subscription. We may evaluate your case on a case-by-case basis for any adjustments or resolutions.
16. Changes to Terms
We may update these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Service after such updates constitutes your acceptance of the revised Terms.
17. Communication Preferences
By using our Service, you agree to receive emails and text messages from us regarding your account, updates to our service, and promotional offers. You can opt out of promotional communications at any time. To opt out of text messages, simply reply "STOP" to any message you receive.
18. Software Accuracy Disclaimer
While we strive to provide accurate and reliable real estate information, we expressly disclaim any guarantees regarding the accuracy, completeness, or reliability of our software and its outputs. Our system utilizes artificial intelligence and automated processes which, despite our best efforts, may contain errors or inaccuracies. Users must exercise their own judgment and independently verify all information before making any decisions. We shall not be held liable for any losses, damages, or consequences resulting from reliance on information provided by our service.
19. No Financial Advice
The information and services provided through our platform are for informational purposes only and do not constitute financial, investment, legal, or real estate advice. We do not provide professional financial planning services or personalized investment recommendations. Users should always: (a) Consult with qualified financial advisors, real estate professionals, or legal experts before making any investment or real estate decisions (b) Conduct their own due diligence and research (c) Verify all information independently from multiple sources (d) Understand that real estate investments carry inherent risks and past performance does not guarantee future results Under no circumstances shall we be liable for any decisions, actions, or losses resulting from the use of our service for financial or investment purposes.
20. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within Delaware for the resolution of any dispute arising from or relating to these Terms or your use of the Service.
21. Force Majeure
We shall not be liable for any failure or delay in performance under these Terms where such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to: acts of God, flood, fire, earthquake, explosion, war, terrorism, invasion, riot, other civil unrest, strikes, labor stoppages or slowdowns, pandemic, epidemic, national or regional emergency, passage of law or government order, action or request, or internet disturbance or outages affecting significant portions of the internet.
22. Data Usage and Export
Any data exported from our Service must be handled in accordance with these Terms and applicable laws. You are prohibited from: (a) Using exported data for purposes not explicitly permitted by these Terms (b) Sharing or reselling exported data to third parties (c) Creating competing products or services using our data (d) Storing data longer than necessary for your permitted use (e) Using data in any way that violates applicable privacy laws or regulations Violation of these data usage terms will result in immediate termination of your account and may subject you to legal action.